The University of Cambridge's IT Services (UIS) has long relied on the Hermes email system. For many years, this system served as the primary communication hub for students, staff, and faculty. However, with the ongoing evolution of technology and a commitment to enhancing security and functionality, the UIS has embarked on a strategic migration from the legacy Hermes system to Microsoft Exchange Online. This transition represents a significant undertaking, requiring careful planning and comprehensive support for users. This article focuses on the practical aspects of this migration, specifically addressing the concerns of Cambridge users relying on Hermes email via their Mac computers. We’ll explore the migration process, address common questions, and provide guidance for a smooth transition.
Understanding the Cambridge Hermes Email System:
Before diving into the migration details, it's crucial to understand the characteristics of the Cambridge Hermes email system. For many years, Hermes served as the central repository for email communication within the university. The system, typically accessed via a dedicated client or webmail interface, provided a reliable platform for managing emails, calendars, and contacts. For Mac users, this often involved configuring specific settings within their Mail application to connect to the Hermes servers. The system was characterized by its familiar interface and established workflows, making the transition to a new system a potentially challenging, yet necessary, step.
The Cambridge Hermes Mailbox: Data and Functionality:
The Cambridge Hermes mailbox contained not only emails but also crucial personal and professional data. For many, the mailbox represented years of accumulated communications, vital documents, and contact information. The migration process, therefore, needed to ensure the safe and complete transfer of all this data to the new Exchange Online environment. This aspect is particularly critical for Mac users who may have relied heavily on their Hermes mailboxes for archiving and file management. The UIS has emphasized the importance of backing up data before, during, and after the migration process, a key step in mitigating potential data loss.
The Migration Process: A Step-by-Step Guide for Mac Users:
The UIS has provided comprehensive guidelines outlining the migration process from Hermes to Exchange Online. These guidelines are essential reading for all users, particularly those using Mac computers. The process generally involves several key steps:
1. Data Backup: Before initiating the migration, it's paramount to back up all data from the Cambridge Hermes mailbox. This includes emails, attachments, calendars, and contacts. Mac users can utilize various backup methods, including Time Machine, third-party backup software, or manual copying of data to external drives. This proactive measure protects against potential data loss during the transition.
2. Account Creation and Configuration: The UIS will provide instructions on creating a new Exchange Online account. Once the account is created, Mac users will need to configure their Mail application to connect to the new Exchange Online servers. This involves entering the correct server addresses, username, and password. The UIS guidelines will provide detailed instructions on the necessary settings.
3. Data Migration: The actual migration of data from the Hermes mailbox to the Exchange Online account can be handled in several ways. The UIS might offer automated migration tools, or users might need to manually transfer data. The manual method, while more time-consuming, offers greater control over the process. Mac users can utilize the Mail application's import/export functionality to transfer emails, calendars, and contacts.
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